Privacy Policy

This Privacy Policy describes how TGS Web Design ("we," "us," or "our") collects, uses, and protects information about you when you visit our website at thomasgarciastudio.com or contact us for services. We take your privacy seriously and are committed to handling your information responsibly.

1. Who We Are

TGS Web Design is a sole proprietorship providing web design, managed hosting, and local SEO services, based in Rio Rancho, New Mexico, United States. The owner and operator is Thomas.

For privacy-related questions, contact us at: design@thomasgarciastudio.com
(505) 903-4326

2. Information We Collect

We collect information in the following ways:

Information you provide directly:

• Contact form submissions (name, email, phone number, business name, project details)
• Email correspondence you send to us
• Information provided during onboarding for design, hosting, or SEO projects

Information collected automatically:

• Basic server logs (IP address, browser type, pages visited, referring URL, date/time of visit)
• Analytics data via Google Analytics (if enabled) — aggregated and anonymized where possible
• Cookie data (see Section 4)

We do not collect payment card information directly. Any payment processing is handled by third-party processors (e.g., PayPal, Square) subject to their own privacy policies.

3. How We Use Your Information

We use the information we collect to:

• Respond to inquiries and provide requested services
• Communicate project updates, invoices, and support
• Manage hosting accounts and provide technical support
• Improve our website and service offerings
• Meet legal or regulatory obligations
• Send occasional service-related communications (never unsolicited marketing)

We will never sell, rent, or trade your personal information to third parties for marketing purposes.

4. Cookies

Our website may use cookies — small text files stored on your device — to improve your browsing experience. We use the following types:

• Essential cookies: Required for the site to function correctly (e.g., form session tokens). Cannot be disabled.
• Analytics cookies: Used by Google Analytics to understand how visitors use our site (pages visited, time on site). These are anonymized and do not identify you personally. You can opt out via the Google Analytics Opt-out Browser Add-on.

You can control or disable cookies through your browser settings. Disabling cookies may affect some functionality of the website.

5. Third-Party Services

We use a limited number of third-party services that may process your data:

• Google Analytics — website traffic analysis (Google Privacy Policy applies)
• Google Fonts / unpkg CDN — font and icon delivery (no personal data collected)
• Hosting infrastructure providers — server-level data storage (under confidentiality agreements)
• Payment processors (PayPal, Square, etc.) — for invoicing; their own privacy policies apply

We do not embed social media tracking pixels or share contact form data with any advertising network.

6. Data Retention

We retain your information for as long as necessary to provide services and meet legal obligations:

• Contact form inquiries: Up to 2 years, or until you request deletion
• Active client records: Duration of the business relationship plus 3 years
• Server/analytics logs: Up to 12 months, then aggregated or deleted
• Financial records: 7 years as required by U.S. tax law

7. Your Rights

Depending on your location, you may have certain rights regarding your personal data, including:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your personal data, subject to legal retention requirements
• Objection: Object to certain uses of your data
• Portability: Request your data in a portable format

To exercise any of these rights, contact us at design@thomasgarciastudio.com
(505) 903-4326. We will respond within 30 days.

If you are a resident of California, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected and the right to non-discrimination for exercising your privacy rights.

8. Security

We implement reasonable technical and organizational measures to protect your information, including:

• SSL/TLS encryption for all data in transit
• Password-protected systems with restricted access
• Regular software updates and security patching
• Limiting access to personal data to only those who need it to perform services

No method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security. In the event of a data breach that affects your rights, we will notify you as required by applicable law.

9. Children's Privacy

Our website and services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately and we will promptly delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. When we make material changes, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically.

Continued use of our website or services after any changes constitutes your acceptance of the updated policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please contact us: